Project, Indent & Contract
Our Project, Indent and Contracts team is your gateway to a global warehouse, world leading mills and outstanding processors. From airfreighting a few Alloy 718 fittings on short notice for critical spares, through to co-ordinating multiple suppliers and packaging many hundreds of line items for a new LNG plant, we are your sourcing partner.
A team of experts
A team of highly experienced Sourcing Specialists who work by the following tenets:
Superlative customer service
Responsive, trustworthy, meticulous, guided by your requirements.
Problem solving
Whether it is short lead times, uncommon grades, complex packages, extensive documentation or anything else, we thrive on offering solutions to any obstacle.
Technical expertise
An in-depth understanding of relevant specifications and standards, backed up by on-staff Metallurgist support.
Logistics know-how
Flexible, customised and economical solutions to ensure delivery promises are met.
Global network
Over multiple decades, we have validated a reliable network of stockists, suppliers, manufacturers and logistics partners from all over the world. Spanning carbon steels, all stainless grades, and nickel alloys, across most product forms. We are confident in solving any sourcing challenge.
Experience
Over 30 years of experience in sourcing for the most demanding customers like Bechtel, Austal, CSBP, CIVMEC, Incitec Pivot and literally hundreds more. Our Project Reference List is broad, extensive and repetitive. Every day, customers upkeeping critical assets like chemical plants or mine sites rely on this experience to deliver what they need – on time, in full, without hassle.
Customer Service
We have a dedicated customer service team available from 8.00am to 5.00pm, Monday to Friday, to help with all sales and technical enquires, including:
Product and technical advice
Fixed price quoting
Delivery information and best logistics options
Pricing and availability
Specialised product identification & sourcing
Purchase orders
We value our relationships with our customers - a call with us is a friendly conversation, not a business transaction!
Visit our Online Superstore for 24/7 product information and order placement!
We offer a complete one-stop Instore Stainless Steel Shop for tradies and retail needs alike, available at our WA and Tasmania locations.
Our state of the art showroom has samples of our extensive product range on display and our dedicated team of professionals offer a personalised service and free technical advice tailored to meet all of your requirements, whatever the size of your project.
You can place your order and collect immediately, depending on the size and type of your order. We are also able to provide popular stock items cut to length for your convenience.
WA Address: Cnr North Lake Road and Sobek Pass, Bibra Lake, WA
TAS Address: 8 Lampton Ave, Derwent Park, TAS
Opening hours: 8:00am - 4:00pm, Monday to Friday (excluding public holidays)
Instore Shop
Pickup Guidelines
Payment Methods
We accept a variety of payment methods. You can choose from any of the payment methods below (all payments must be in Australian dollars):
Credit Card (Visa and MasterCard only)
EFTPOS
TT
Trading Account
Please note that we do not accept payment by cash or cheque.
Inventory and Purchasing
Our sourcing process is designed to establish long-term supplier relationships, and we make sure that the suppliers we work with are first class in the metal industry.
Supplier selection is based on the strategic importance quality of the product, the reliability of service and competitive pricing.
We are always interested to hear from potential suppliers. If you think your organisation meets our supply requirements, please contact us.
Warehousing
Our Receivals Department de-stuffs, re-stocks and reviews all products coming in, handling each incoming package with care and specially-made handling equipment. All products are stringently checked for quality before being relocated to the stock holding facility of the warehouse.
Our Despatch Department ensures an efficient and safe means of product handling and transportation, and that every order is loaded and secured carefully before getting on the road to you!
Packaging
We ensure our products are:
Accurate
In quality condition
Optimally & correctly packed for transportation purposes
Delivered along with complete & accurate documentation
Through decades of experience, we understand the importance of correct packaging. Our materials are recyclable and reusable and have been selected to ensure the quality of product and safety of personnel in handling.
Metro
24 hour delivery solution
Subject to size & complexity of order
Regional
24 hour shipping dispatch
Subject to size & complexity of order
International
Please contact us.
Logistics
We're proud to offer our reliable, friendly and efficient delivery service to our customers at one of the cheapest rates in the industry. Our global network of couriers, logistic companies and suppliers provide distribution to wherever you are, when you need it.
For information the specific delivery time of your potential or current order, please contact us.
Delivery
Quality Policy
We pride ourselves on quality-integrated supply solutions, continuous improvement of our Management Systems, ongoing team training and continuous investment in equipment.
We aim to not only meet, but to exceed expectations: we continuously innovate and update to our processes in response to changes in the market and global trends, and all of our commitments and objectives are communicated to all of our employees through effective training programs.
We can provide three levels of certification on request, as well as PMI testing.
Please ask your sales representative when you place your order if you require the below.
Original Mill Certificate
A copy of the original, available on an application only basis, at the discretion of our Quality Manager.
PMI Testing
In-house PMI (Positive Material Identification) testing is available nationally. These are non-destructive, completed almost instantly and documentable, and can be used for your incoming materials, work-in-progress, or prior to despatch.
Certification & Traceability
Material Certificate
EN10204.3.1 certification, stating basic chemical and physical properties, transferred exactly from the original certificate by our authorised officer.
Finance & Corporate Services
Our finance team is responsible for Accounts Receivable and Credit, Accounts Payable, Payroll, Information Technology, Treasury, Corporate Finance, Financial and Management Accounting and general administration.
The department is constantly improving and enhancing the functionality and application of its computer systems, telecommunications, website and online business.
Credit Account Application
Please fill out the following form, and return it to us by email, mail or fax.
Email: accapps@stirlingsps.com
Fax: 08 9366 6705
Mail: PO Box 1512, Bibra Lake DC, WA 6965